Shipping & Returns
Curtidos Cabezas S.L.U. conforms to the following:
Orders will be shipped to the address the next business day of receiving the customer order.
The maximum weight of each shipment is 20 kg The system will not allow orders to be made heavier than that prescribed.
All submissions, both domestic and international, are made through Servientrega services. The online system the exact cost of shipping based on weight of it and the country of destination.
The customer can track online your order through the page Servientrega.
All orders have to send the bill inherent in the commodity shipped. However, some countries may require additional information from the customer or are subject to the payment of taxes or customs clearance culaesquiera other country of destination. In these cases, the client takes full responsibility to provide any documentation and / or payment should at customs in the country receiving the goods.
If the shipment is refused or ignored by the customer, the carrier will contact him to coordinate the delivery date, staying for 3 days in the destination country, beginning at the time the proceedings for the return of it. If the client require new delivery order, shall bear all costs incurred for the return.
The customer is responsible for informing about the ban could be some of the products displayed in our shop in your country. Not be returned or reimbursement of amounts corresponding to the return customs destination of goods shipped due to prohibitions in the country.
If the merchandise is defective or the client does not match the purchase made by the same or delivery order, Curtidos Cabezas SLU will bear all expenses for the return and re-delivery of the correct order.
The customer can exchange the products for others of equal or greater value to those who are exposed to in our store, provided the product to be changed is unopened and in the same condition it was sent. All costs incurred by the exchange will be borne by the customer, adding a fixed amount of XX Û for operating expenses of our company.
The product change request must be sent within 72 hours of receipt of the goods by the customer.
For your safety, always open the package in the presence of the carrier and stating in writing the reference guide that accompanies each order, the deficiencies are.
